Remote Insurance Policy Support Specialist

James Allen - State Farm Agent; United States; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Job summary

James Allen - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service for insurance clients. This remote role supports policy information, changes, and applications, collaborating with the agent team to meet community needs.

Ideal candidates are licensed, customer-focused, and detail-oriented, with prior experience in service roles. The position offers growth opportunities and a flexible, home-based setup within the United States.

Qualifications

• Active Property & Casualty license required.
• Life & Health license preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance applications and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Property & Casualty License

Life & Health License

Communication skills

Detail-oriented

Customer service experience

Job description

James Allen - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service for insurance clients. This remote role supports policy information, changes, and applications, collaborating with the agent team to meet community needs.

Ideal candidates are licensed, customer-focused, and detail-oriented, with prior experience in service roles. The position offers growth opportunities and a flexible, home-based setup within the United States.