Client Success & Inside Sales Specialist

Talentify; Stevensville (MD); On-site; USD 60,174,000 - 74,501,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Competitive salary

Bonus programs

401K retirement plan

Training opportunities

Tuition reimbursement

Paid vacation, PTO and holidays

Gym reimbursements

Job summary

Hydrasearch is seeking a Client Service Specialist in Stevensville, MD to provide inside sales support and exceptional customer service. You will handle quotes, order entry, and post-delivery support, acting as the bridge between customers and production teams to ensure accurate fulfillment.

This on-site role requires 2–3 years in a professional customer service or administrative setting, strong communication, and proficiency with Microsoft Office. A High School Diploma is required.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years in a professional customer service or admin role.
• Strong verbal and written communication skills; able to interact with diverse stakeholders.

Responsibilities

• Respond to RFQs and provide information on product availability and lead times.
• Enter and manage orders in ERP, ensuring all technical specs are documented.
• Coordinate with Production, Engineering and Shipping to track order status and resolve delays.
• Resolve shipments, billing, or technical discrepancies professionally.
• Maintain meticulous customer records per quality standards.

Skills

Customer service

Communication

Data entry

Microsoft Excel

Microsoft Outlook

Order entry

Education

High School Diploma or equivalent

Associate or Bachelor’s in Business/Related field

Tools

ERP systems

Global Shop Solutions

SAP

Oracle

Job description

Hydrasearch is seeking a Client Service Specialist in Stevensville, MD to provide inside sales support and exceptional customer service. You will handle quotes, order entry, and post-delivery support, acting as the bridge between customers and production teams to ensure accurate fulfillment.

This on-site role requires 2–3 years in a professional customer service or administrative setting, strong communication, and proficiency with Microsoft Office. A High School Diploma is required.