Client Solutions Specialist: Inside Sales & Fulfillment

Dixon Valve Company; Stevensville (MD); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Bonus programs

Training opportunities

Tuition reimbursement

Paid vacation

Job summary

Hydrasearch, a U.S. manufacturer serving maritime, aerospace, and defense sectors, seeks a Client Service Specialist in Stevensville, MD. You will handle quotes, enter orders in our ERP system, and coordinate with Production, Engineering, and Shipping to ensure on-time delivery.

The role requires 2–3 years in customer service, strong communication, and proficiency with Excel and Outlook. On-site work is required, with competitive pay and benefits. Veterans encouraged to apply.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years in a professional customer service or administrative role.
• Superior verbal and written communication skills; professional interaction with diverse stakeholders.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Ability to manage high volumes of data and complex orders accurately.
• Reliability to work on-site at Stevensville, MD facility.

Responsibilities

• Respond to RFQs; provide product availability and lead times.
• Enter and manage orders in ERP; document specifications.
• Coordinate with Production, Engineering, and Shipping to track orders.
• Address and resolve shipments, billing, or technical questions professionally.
• Maintain meticulous customer records per quality management standards.

Skills

Customer service

Communication

Excel

Outlook

ERP systems

Attention to detail

Data management

Education

High School Diploma or equivalent

Associate/Bachelor’s degree

Tools

Global Shop Solutions

SAP

Oracle

CRM software

Job description

Hydrasearch, a U.S. manufacturer serving maritime, aerospace, and defense sectors, seeks a Client Service Specialist in Stevensville, MD. You will handle quotes, enter orders in our ERP system, and coordinate with Production, Engineering, and Shipping to ensure on-time delivery.

The role requires 2–3 years in customer service, strong communication, and proficiency with Excel and Outlook. On-site work is required, with competitive pay and benefits. Veterans encouraged to apply.