Client Success & Growth Associate

BrightView; Homestead (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

BrightView is seeking an Associate Account Manager to serve as the primary contact for BrightView clients. This role focuses on maintaining long-term relationships, client retention, and ancillary sales within the Senior Account Manager's portfolio.

The AAM will develop relationships with clients, coordinate site walkthroughs, and support service delivery across land and snow offerings, while contributing to renewals and revenue growth.

Qualifications

• Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry
• 1 year of supervisory experience in the landscape or service industry

Responsibilities

• Develop and maintain long-term relationships with customers.
• Conduct regular site walkthroughs with clients to ensure quality and service expectations are met (land and/or snow).
• Lead and facilitate or assist in the resolution of customer problems or concerns (land and/or snow).
• Proactively present site enhancement ideas to existing customers.
• Ensure renewals of each assigned account within the customer portfolio

Education

Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry

Job description

BrightView is seeking an Associate Account Manager to serve as the primary contact for BrightView clients. This role focuses on maintaining long-term relationships, client retention, and ancillary sales within the Senior Account Manager's portfolio.

The AAM will develop relationships with clients, coordinate site walkthroughs, and support service delivery across land and snow offerings, while contributing to renewals and revenue growth.