Client Success Coordinator — Growth Path to Manager

MH Health Care Services PC; United States; On-site; USD 55,000 - 70,000; Full time

Job summary

Marathon Health is seeking a Client Success Coordinator to provide operational and administrative support to the Client Success team. You will manage transactional client activities, reports, invoicing, eligibility, and client service tasks for a portfolio of small clients, with a path toward a Client Success Manager role.

The role emphasizes timely reporting, invoicing accuracy, and strong cross-functional coordination with internal teams to ensure high-quality client experiences.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Public Health, or related field.
• 2–4 years of customer service, account coordination, healthcare operations, benefits administration, or client support experience.

Responsibilities

• Serve as primary day-to-day contact for a portfolio of small, low-complexity clients.
• Prepare and distribute recurring client reports.
• Review monthly invoices for accuracy and coordinate with Finance/Operations.
• Support eligibility processing and client service requests.
• Maintain client records in Salesforce and other systems.

Skills

Customer service

Account coordination

Communication

Project management

Education

Bachelor's degree (Business/Healthcare Admin/Related)

Tools

Salesforce

CRM systems

Reporting tools

Job description

Marathon Health is seeking a Client Success Coordinator to provide operational and administrative support to the Client Success team. You will manage transactional client activities, reports, invoicing, eligibility, and client service tasks for a portfolio of small clients, with a path toward a Client Success Manager role.

The role emphasizes timely reporting, invoicing accuracy, and strong cross-functional coordination with internal teams to ensure high-quality client experiences.