Remote Client Success Coordinator — Growth Path to Manager

Marathon Health, LLC

United States

Remote

USD 55,000 - 70,000

Full time

6 days ago

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Job summary

Marathon Health, LLC is seeking a Remote Client Success Coordinator for the Midwest region to support a portfolio of small clients and assist the Client Success team. The role focuses on reporting, invoicing, eligibility processing, and maintaining client documentation in Salesforce.

Ideal candidates will have a Bachelor’s degree and 2–4 years in customer service or account coordination, with Salesforce and Excel proficiency.

Qualifications

Bachelor’s degree in Business, Healthcare Administration, Public Health, or related field with 2–4 years of customer service or account coordination experience.
Preferred healthcare, benefits, consulting, or population health experience.
Salesforce experience.
Experience with eligibility management, invoicing, or client reporting.
Experience supporting external clients or customer accounts.

Responsibilities

Serve as the primary day-to-day contact for a portfolio of small, low-complexity clients and support Client Success Managers.
Prepare and distribute recurring client reports and assist with data validation.
Review monthly invoices for accuracy and coordinate with Finance and Operations.
Support eligibility file processing and client operational requests.
Maintain accurate client documentation and CRM records; assist renewal activities.