Client Success Coordinator

Creator Match; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Creator Match in the United States is looking for a proactive Support Account Manager to guide client programs from onboarding through reporting and wrap-up. You will own client communication, documentation, and follow-through to keep campaigns moving.

Core responsibilities include preparing onboarding materials, kickoff agendas, and campaign briefs; tracking client feedback and approvals; drafting recurring client updates and building reporting materials.

Responsibilities

• Support Account Managers throughout the client lifecycle, from onboarding through reporting and wrap-up.
• Own client communication, documentation, and follow-through to keep campaigns moving.
• Prepare onboarding materials, kickoff agendas, and campaign briefs.
• Track client feedback, approvals, and outstanding action items.
• Draft recurring client updates and build reporting materials.

Job description

Creator Match in the United States is looking for a proactive Support Account Manager to guide client programs from onboarding through reporting and wrap-up. You will own client communication, documentation, and follow-through to keep campaigns moving.

Core responsibilities include preparing onboarding materials, kickoff agendas, and campaign briefs; tracking client feedback and approvals; drafting recurring client updates and building reporting materials.