Client Success Advocate - Financial Services

The Jackson National Life Insurance Company; Lansing (MI); On-site; USD 25,117 - 35,772; Part time

Benefits offered by this job

Annual paid time off

10 paid holidays

401(k) contributions

Promotional consideration

Job summary

The Jackson National Life Insurance Company is seeking a Customer Service Representative in Lansing, Michigan, to provide world-class support to business partners and customers. This role involves answering calls, resolving issues, and documenting customer interactions.

Ideal candidates have a high school diploma or equivalent, with 1+ years of customer service experience. Benefits include an hourly pay rate of $22.10, annual bonus opportunities, and a 401(k) plan.

Qualifications

• 1+ years of customer service experience required.
• Good verbal and written communication skills to interact professionally.
• Ability to navigate and utilize multiple software simultaneously.

Responsibilities

• Answer incoming calls from business partners and customers.
• Respond to questions regarding product features and benefits.
• Document interactions with customer contacts received.

Skills

Customer service experience

Verbal communication skills

Written communication skills

Active listening

Education

H.S. Diploma or equivalent

College degree

Job description

The Jackson National Life Insurance Company is seeking a Customer Service Representative in Lansing, Michigan, to provide world-class support to business partners and customers. This role involves answering calls, resolving issues, and documenting customer interactions.

Ideal candidates have a high school diploma or equivalent, with 1+ years of customer service experience. Benefits include an hourly pay rate of $22.10, annual bonus opportunities, and a 401(k) plan.