Insurance Customer Care Specialist - Growth & Perks

Sflansing; Michigan; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

An independent insurance agency in Lansing, MI, is looking for a Customer Service Representative. In this role, you will provide exceptional customer experiences and assist with various inquiries related to insurance policies. Candidates should possess strong communication skills and be detail-oriented. The position offers a competitive salary ranging from $40,000 to $60,000, along with various benefits and opportunities for advancement.

Qualifications

• Preferred previous customer service experience.
• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

An independent insurance agency in Lansing, MI, is looking for a Customer Service Representative. In this role, you will provide exceptional customer experiences and assist with various inquiries related to insurance policies. Candidates should possess strong communication skills and be detail-oriented. The position offers a competitive salary ranging from $40,000 to $60,000, along with various benefits and opportunities for advancement.