Insurance Claims Processor - Independent, Detail-Driven

The Jackson National Life Insurance Company; Lansing (MI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Health insurance benefits

401(k) matching

Adoption assistance

Education matching gift program

Dependent tuition program

Job summary

The Jackson National Life Insurance Company in Lansing, Michigan seeks a Claims Representative to independently process non-contestable claim transactions across multiple products and functions. The role ensures all information is in good order for processing and handles escalations with professionalism.

The position requires strong communication skills, ability to work with several software applications, and careful documentation of transaction history.

Qualifications

• High School diploma or GED required.
• 0-1 years work experience preferred.
• LOMA classes preferred (certifications, licenses, registrations).

Responsibilities

• Process a range of transactions including moderately complex claims.
• Handle multiple processes within the team.
• Investigate and evaluate questionable transactions.
• Research policy transactions and history as required.
• Communicate with internal associates and external customers or agents.
• Resolve escalated calls and issues.
• Document status of transactions and contacts.

Skills

Communication skills

Independent worker

Team collaboration

Multitasking

Excellent documentation

Problem solving

Education

High School diploma or GED

LOMA classes preferred

Tools

Mainframe systems

Multiple software applications

Job description

The Jackson National Life Insurance Company in Lansing, Michigan seeks a Claims Representative to independently process non-contestable claim transactions across multiple products and functions. The role ensures all information is in good order for processing and handles escalations with professionalism.

The position requires strong communication skills, ability to work with several software applications, and careful documentation of transaction history.