Client Success Account Manager | Growth & Service

Wallace Finance; Kingfisher (OK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays and vacation

Monthly bonus

Job summary

Wallace Finance in Oklahoma is seeking a friendly Account Manager to deliver outstanding customer service and assist with loan applications and payments. You will work in person or by phone to help customers through the loan process.

You will maintain positive customer relationships, monitor loan status, and coordinate with management to uphold branch standards and grow the business. Occasional travel may be required.

Responsibilities

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business
• This position may require occasional travel.

Job description

Wallace Finance in Oklahoma is seeking a friendly Account Manager to deliver outstanding customer service and assist with loan applications and payments. You will work in person or by phone to help customers through the loan process.

You will maintain positive customer relationships, monitor loan status, and coordinate with management to uphold branch standards and grow the business. Occasional travel may be required.