Account Manager — Customer Service & Loan Growth

Wallace Finance; Claremore (OK); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Finance in Claremore, OK is seeking an Account Manager to deliver quick, friendly customer service, process loan payments, and handle loan applications. You will cultivate positive client relationships and coordinate with customers on loan status while supporting branch operations.

This full-time role offers competitive benefits, including health/dental/vision insurance, a 401(k) with company match, paid holidays and vacation, and monthly bonus opportunities; occasional travel may be

Qualifications

• Customer service experience in a fast-paced environment.
• Ability to manage loan applications and payments.
• Good communication and relationship-building skills.

Responsibilities

• Providing quick and friendly customer service in person or over the phone to assist with questions or posting loan payments.
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact regarding loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

Skills

Customer service

Sales

Communication

Job description

Wallace Finance in Claremore, OK is seeking an Account Manager to deliver quick, friendly customer service, process loan payments, and handle loan applications. You will cultivate positive client relationships and coordinate with customers on loan status while supporting branch operations.

This full-time role offers competitive benefits, including health/dental/vision insurance, a 401(k) with company match, paid holidays and vacation, and monthly bonus opportunities; occasional travel may be