Client Solutions Specialist (Sales & Service)

PNC; United States; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

medical/prescription drug coverage (H)

dental and vision options

employee and spouse/child life insur.*

short and long-term disability

401(k) with PNC match

pension and stock purchase plans

dependent care reimbursement account

back-up child/elder care

adoption, surrogacy, and doula

educational assistance

wellness program with financial incent

maternity/parental leave

up to 11 paid holidays

9 absence days

15–25 vacation days

Job summary

PNC is seeking a position responsible for sales, service and execution support to nurture new and ongoing client relationships in an in-office setting. The role may include serving as a customer solutions resource and handling documentation with accuracy, while coordinating client accounts and related interactions across teams.

Ideal candidates have an Associates degree and 4+ years of related experience; strong attention to detail and proactive communication are essential.

Qualifications

• Comfort with regulatory compliance and standard processes.
• Ability to gather documentation and prepare client information.
• Proficiency in coordinating client accounts and transactions.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• May serve as a customer solutions resource.
• Gathers required documentation.
• Prepares, reviews and verifies documents and relevant information for accuracy.
• Performs common processing and ensures compliance with standard regulations and processes.
• May administer implementation plans and related client interactions.
• Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.
• Initiates, updates and verifies client, account, or transaction details in relevant systems/applications.
• Provides reports as needed.
• May serve as a peer resource and may perform general administrative support.

Skills

Attention to detail

Customer service

Communication skills

Problem solving

multitasking

Education

Associates

Job description

PNC is seeking a position responsible for sales, service and execution support to nurture new and ongoing client relationships in an in-office setting. The role may include serving as a customer solutions resource and handling documentation with accuracy, while coordinating client accounts and related interactions across teams.

Ideal candidates have an Associates degree and 4+ years of related experience; strong attention to detail and proactive communication are essential.