Client Solutions & Relationship Banking Specialist

Hbcu Connect, Llc; Pigeon Forge (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

Truist Financial Corporation is hiring for a regular, full-time role in the United States. The position focuses on delivering industry-leading client service in person and by phone, expanding client relationships, and offering financial solutions based on consultative discussions.

Teller duties may be performed as needed within a cross-trained team. The role emphasizes compliance, banking product knowledge, and the ability to manage multiple tasks in a fast-paced branch environment, including

Qualifications

• High school diploma or equivalent education.
• 2 years of client sales and service experience.
• Experience with sourcing and prospecting for new clients and client relationship building.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Proficient in basic computer applications, such as Microsoft Office.
• Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including NMLS background check.
• Ability to multi-task under time constraints.
• Ability to travel to accommodate temporary staffing needs and locale changes.
• Ability to work weekends and/or extended hours with occasional travel and overnights.

Responsibilities

• Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.
• Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships.
• Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.
• Participates fully in all components of the established Retail Community Bank Leadership routines.
• Advances knowledge of sales techniques and product knowledge through trainings and meetings.
• Advises on consumer lending options and takes loan applications.
• Adheres to internal controls, operational procedures and risk management policies; stays informed of changes to ensure compliance.
• Ensures a consistent client service experience by engaging clients with courteous conversation while conducting transactions and helping them navigate the branch.

Skills

Client sales and service

Interpersonal communication

Multi-tasking

Travel readiness

Weekend/extended hours

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation is hiring for a regular, full-time role in the United States. The position focuses on delivering industry-leading client service in person and by phone, expanding client relationships, and offering financial solutions based on consultative discussions.

Teller duties may be performed as needed within a cross-trained team. The role emphasizes compliance, banking product knowledge, and the ability to manage multiple tasks in a fast-paced branch environment, including