Account Manager

Brunel; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Brunel is seeking a results-driven professional in Houston to manage and expand client relationships within our Conventional Energy vertical. You will be the go-to liaison for clients and the recruitment team, ensuring client needs are understood and met to drive growth.

duties include maintaining KPI targets, mapping client contacts, and expanding account potential while collaborating with recruitment, legal, payroll, and marketing teams to optimize the recruitment process.

Qualifications

• 3-4 years of experience in sales and recruitment, or a similar dual role.
• Proven track record of developing business relationships and closing deals.
• Strong understanding of recruitment processes, sourcing methods, and interviewing techniques.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong Sales and Business acumen.

Responsibilities

• Maintain regular communication with hiring managers to gather updates, insights, and early leads on upcoming vacancies.
• Enter new roles into Mercury and conduct intake discussions with assigned recruiters to ensure full qualification of each vacancy.
• Participate in spotlight calls and engage with relevant stakeholders by asking informed, strategic questions.
• Follow up with recruiters to obtain timely updates on active roles and recruitment progress.
• Request and track feedback from managers to support continuous improvement and efficient hiring cycles.
• Coordinate and process candidate transfers from competing agencies.
• Plan and organize business trips, meetings, and events involving contractors and managers to support operational needs.
• Client-Centric Mindset: Demonstrates a strong commitment to delivering value and service excellence to clients.
• Communication Skills: Clear, concise, and persuasive in both written and verbal communication with internal and external stakeholders.
• Problem-Solving: Proactive in identifying issues and resolving them efficiently to maintain positive client and contractor experiences.
• Business Acumen: Understands staffing industry trends, client business models, and financial impacts to drive performance and profitability.
• Collaboration & Teamwork: Works well across departments and geographies, fostering cooperation and shared success.
• Time & Prioritization Management: Manages multiple priorities in a fast-paced environment with strong organizational skills.
• Negotiation & Influence: Effectively negotiates terms, manages expectations, and influences outcomes for mutual benefit.
• Adaptability: Thrives in a dynamic environment and adjusts strategies to align with client and market shifts.
• Technology Proficiency: Comfortable using CRM systems, ATS platforms, and productivity tools to track activities and support decision-making.
• Goal-Oriented: Self-motivated and driven to achieve targets, with a track record of meeting or exceeding KPIs and revenue goals.

Skills

Relationship building

New business development

Sales

Client management

Negotiation

CRM usage

Tools

ATS

CRM tools

Job description

This position holds a high level of responsibility and will play a vital role in the business. We’re looking for someone that’s motivated, results-driven, collaborative, and excited to build their own book of business with unlimited growth potential and opportunity.

This role is centered around managing and expanding client relationships within our Conventional Energy vertical, acting as the go-to individual for both the client and the recruitment team, ensuring that client needs are fully understood and met.

Essential Functions

• · Build and strengthen relationships with existing clients to increase job flow, client control, and awareness of upcoming roles.
• · Collaborate closely with the recruitment team to ensure they have a comprehensive understanding of client needs, supporting them in candidate sourcing and ensuring the best match for open positions.
• · Act as a bridge between the client and the recruitment team, providing insights into client requirements and helping ensure a seamless recruitment process.
• · Identify and unlock new areas within the client business to grow relationships and expand account potential.
• · Manage candidate engagement, working with Recruitment Consultants to ensure high-quality candidates are presented to the client.
• · Increase GP and the number of contractors working with the client or niche market area.
• · Map out client contacts to develop stronger relationships and maximize business opportunities.
• · Solve client issues promptly and efficiently, ensuring excellent client satisfaction.
• · Identify new business opportunities and generate leads for similar clients, replicating the success of existing accounts with new clients.
• · Consistently meet KPI targets and achieve GP growth through effective account management and recruitment support.
• · Share valuable market information with colleagues across global teams to foster collaborative success.
• · Continuously assess and advise on where we can make improvements across the business (client/contractor experience, internal initiatives, etc.).
• · Manage all matters related to your book of business and act as the main point of contact
• · Collaborate and partner with cross-functional teams internally (recruitment, legal, payroll, marketing, etc.)
• · Effectively manage your book of business, staying on top of your sales funnel and forecasting

Responsibilities

• · Maintain regular communication with hiring managers to gather updates, insights, and early leads on upcoming vacancies.
• · Enter new roles into Mercury and conduct intake discussions with assigned recruiters to ensure full qualification of each vacancy.
• · Participate in spotlight calls and engage with relevant stakeholders by asking informed, strategic questions.
• · Follow up with recruiters to obtain timely updates on active roles and recruitment progress.
• · Request and track feedback from managers to support continuous improvement and efficient hiring cycles.
• · Coordinate and process candidate transfers from competing agencies.
• · Plan and organize business trips, meetings, and events involving contractors and managers to support operational needs.
• · Client-Centric Mindset: Demonstrates a strong commitment to delivering value and service excellence to clients.
• · Communication Skills: Clear, concise, and persuasive in both written and verbal communication with internal and external stakeholders.
• · Problem-Solving: Proactive in identifying issues and resolving them efficiently to maintain positive client and contractor experiences.
• · Business Acumen: Understands staffing industry trends, client business models, and financial impacts to drive performance and profitability.
• · Collaboration & Teamwork: Works well across departments and geographies, fostering cooperation and shared success.
• · Time & Prioritization Management: Manages multiple priorities in a fast-paced environment with strong organizational skills.
• · Negotiation & Influence: Effectively negotiates terms, manages expectations, and influences outcomes for mutual benefit.
• · Adaptability: Thrives in a dynamic environment and adjusts strategies to align with client and market shifts.
• · Technology Proficiency: Comfortable using CRM systems, ATS platforms, and productivity tools to track activities and support decision-making.
• · Goal-Oriented: Self-motivated and driven to achieve targets, with a track record of meeting or exceeding KPIs and revenue goals.

Qualifications and Work Experience

• · 3-4 years of experience in sales and recruitment, or a similar dual role.
• · Proven track record of developing business relationships and closing deals.
• · Strong understanding of recruitment processes, sourcing methods, and interviewing techniques.
• · Excellent communication, negotiation, and presentation skills.
• · Ability to manage multiple priorities and projects in a fast-paced environment.
• · Strong Sales and Business acumen

Preferred Qualifications

• · Knowledge of applicant tracking systems (ATS) and CRM tools.
• · Familiarity with US HR laws and regulations, as well as industry recruitment standards.

Physical Demands

While performing the essential functions of this job, the employee must be able to sit for extended periods, walk and stand; talk and hear (both in person and by telephone); use hands repetitively to operate standard office equipment;

EEO and Accommodations

Brunel is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. We are committed to providing reasonable accommodations to individuals with disabilities during the application process and employment. If you need assistance or an accommodation due to a disability, please contact HR.