Client Solutions Manager

Rptfreight; Moon (VA); In loco; USD 60.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Unlimited commissions

Full health benefits

Safe-harbor 401k

Mentorship program

Descrizione del lavoro

Rptfreight in Moon, PA is seeking a Client Solutions Manager to manage customer accounts, develop relationships, and deliver exceptional transportation solutions on-site. This role requires daily client interaction to understand needs and provide proactive service.

You will work as the main contact for your accounts, aiming to reduce attrition and grow revenue through partnerships with operations and outside sales. The company emphasizes growth, mentorship, and a performance-driven environment.

Competenze

• Entrepreneurial mindset with drive to WIN.
• Experience with high volume inbound/outbound calls.
• Strong communication and customer service skills.
• Proficient in account management.
• A proactive, self-motivated approach and the ability to work independently.
• Excellent problem-solving skills and attention to detail.
• Experience in the transportation or logistics industry is a plus.

Mansioni

• Develop and grow long term partnerships - each customer is important to our company
• Effectively demonstrate trucking solutions for all of your customers
• Identify new revenue streams through collaboration with outside sales reps to grow existing book of business
• Meet established KPIs in terms of load volume, net revenue and gross revenue

Conoscenze

Account management

Customer service

Communication

Independent work

Problem solving

Logistics knowledge

Sales collaboration

Descrizione del lavoro

This is a full-time on-site role for a Client Solutions Manager located in Moon, PA. The Client Solutions Manager will be responsible for managing customer accounts, maintaining and developing customer relationships, and providing exceptional customer service. This role requires daily interaction with clients to understand their needs and deliver effective transportation solutions. This is an inbound growth opportunity, meaning you will be the main contact for the account while supporting and growing the account on the operations side. You will be required to reduce attrition and develop ongoing partnerships to drive additional revenue where applicable.

We are looking for people who want to push boundaries. We need people that are willing to do what it takes to get the job done - turn problems into solutions. Push your limits, and be a part of a young and growing company!

Responsibilities

• Develop and grow long term partnerships - each customer is important to our company
• Effectively demonstrate trucking solutions for all of your customers
• Identify new revenue streams through collaboration with outside sales reps to grow existing book of business
• Meet established KPIs in terms of load volume, net revenue and gross revenue

Qualifications

• Entrepreneurial mindset - do what it takes to get the job done and WIN!
• Experience with high volume inbound/outbound calls
• Strong communication and customer service skills
• Proficient in account management
• A proactive, self-motivated approach and the ability to work independently
• Excellent problem-solving skills and attention to detail
• Experience in the transportation or logistics industry is a plus

We are young and growing each year - we want people that want to make an immediate impact. Our company grows with the talent we bring in.

• We offer limitless commission structures
• full health benefits
• a mandatory safe-harbor 401k program
• We invest in our people and offer various levels of mentorship and guidance to develop you as a logistics professional.