Client Solutions Implementation Analyst

JPMorgan Chase & Co.; Chicago (IL); Vor Ort; USD 58.000 - 80.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. in Chicago, IL, is seeking a Client Service Implementation Analyst to deliver innovative client solutions within a cross-functional team. This role offers growth in a fast-paced environment with strong communication and problem-solving expectations.

The position focuses on collaborating with product, technology, and operations to implement solutions on Remittance Edge and Receivables Online platforms, ensuring timely delivery and client satisfaction.

Qualifikationen

• Bachelor's degree in Computer Science or equivalent work experience.
• Minimum of one year of experience in a similar role.
• Proficiency with Windows PC/Workstation environments.
• Strong verbal and written communication with analytical thinking.
• Ability to manage time, stay organized, and plan effectively.

Aufgaben

• Collaborate with product, technology, and operations teams to deliver client solutions.
• Analyze requirements and perform testing for Remittance Edge and Receivables Online.
• Facilitate issue resolution, user acceptance testing, and client training.
• Monitor and update assigned projects addressing client and operational issues.
• Build profiles and transmissions for Receivables Operations with coding specs.
• Interface with internal partners and clients to scope needs and mitigate risks.
• Provide support and training to team colleagues as needed.
• Coordinate with parties to ensure timely delivery and attend client meetings.

Kenntnisse

Communication

Analytical thinking

Time management

Organizational skills

Client relations

Ausbildung

Bachelor's degree in Computer Science or equivalent work experience

Tools

Windows

Jobbeschreibung

JPMorgan Chase & Co. in Chicago, IL, is seeking a Client Service Implementation Analyst to deliver innovative client solutions within a cross-functional team. This role offers growth in a fast-paced environment with strong communication and problem-solving expectations.

The position focuses on collaborating with product, technology, and operations to implement solutions on Remittance Edge and Receivables Online platforms, ensuring timely delivery and client satisfaction.