Client Onboarding & Implementation Specialist

JPMorgan Chase & Co.; United States; On-site; USD 58,000 - 80,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking a Client Onboarding Implementation Analyst to support onboarding clients onto the Chase banking platform, aiding in executing strategic initiatives and ensuring accurate, timely delivery.

The role emphasizes developing critical thinking, emotional intelligence, and the ability to influence others, with growing exposure to data analytics and workflow tools within a global, diverse team.

Qualifications

• Demonstrated ability to apply critical thinking to resolve routine queries and elevate unusual situations.
• Proven experience using influence and persuasion to establish credibility and trust.
• Beginning proficiency in data and tech literacy, with a willingness to understand new technologies.
• Developing emotional intelligence, with focus on managing emotions in professional interactions.

Responsibilities

• Assist in the execution of strategic initiatives and projects related to client onboarding, adhering to routines and procedures.
• Resolve routine queries and escalate unusual onboarding situations.
• Analyze data and provide continuous insights to inform decisions.
• Use influence to establish credibility and trust during client onboarding.
• Develop emotional intelligence in professional interactions with clients and team members.

Skills

Critical thinking

Influence & persuasion

Data literacy

Emotional intelligence

Presentation skills

Project coordination

AI analytics tools

Job description

JPMorgan Chase & Co. is seeking a Client Onboarding Implementation Analyst to support onboarding clients onto the Chase banking platform, aiding in executing strategic initiatives and ensuring accurate, timely delivery.

The role emphasizes developing critical thinking, emotional intelligence, and the ability to influence others, with growing exposure to data analytics and workflow tools within a global, diverse team.