Client Onboarding & Implementation Specialist

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Implementation Analyst to support client onboarding by executing strategic initiatives and coordinating complex implementations for treasury and banking solutions.

This role emphasizes collaboration across teams to ensure a smooth client experience and opportunities for growth within a global, innovative environment. You will apply developing critical thinking, leverage data insights, and use evolving technology to drive efficiency while building trust with

Qualifications

• Ability to apply critical thinking to resolve routine queries and escalate unusual situations.
• Experience using influence to establish credibility and trust in professional settings.
• Introductory data and tech literacy with willingness to learn new technologies.
• Developing emotional intelligence for professional interactions.

Responsibilities

• Assist in the execution of strategic initiatives and projects related to client onboarding, adhering to routines and procedures.
• Apply developing critical thinking skills to resolve routine queries and escalated unusual situations in the onboarding process.
• Analyze and interpret data to provide continuous insights for decision-making.
• Use influence and persuasion to establish credibility and trust during client onboarding.
• Enhance emotional intelligence by managing emotions in client and team interactions.

Skills

Critical thinking

Influence & persuasion

Data and tech literacy

Emotional intelligence

Job description

JPMorgan Chase & Co. is seeking an Implementation Analyst to support client onboarding by executing strategic initiatives and coordinating complex implementations for treasury and banking solutions.

This role emphasizes collaboration across teams to ensure a smooth client experience and opportunities for growth within a global, innovative environment. You will apply developing critical thinking, leverage data insights, and use evolving technology to drive efficiency while building trust with