Client Solutions Banker

Habitat For Humanity Of Durham; Durham (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Bank of America in the United States is hiring a Banking Center Associate to help clients perform transactions and explore self-service options such as mobile banking and ATM access.

You will build relationships, educate customers on banking tools, process cash transactions accurately, and support daily operations while complying with laws and bank policies. Weekend availability may be required.

Qualifications

• Engage clients and educate on self-service banking options.
• Strong work ethic with results orientation.
• Excellent communication and relationship skills.
• Able to learn new technology platforms.
• Adhere to laws and bank policies.
• Weekend availability may be required.
• Able to manage time and capacity.
• Proactive problem solving.
• Experience in financial services preferred.
• Education: high school diploma or GED.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Self-motivation

Relationship-building

Effective communication

Adaptability

Self-service education

Critical thinking

Regulatory/compliance awareness

Time management

Weekend availability

Education

High School Diploma or GED

Bachelor’s or related degree (preferred)

Job description

Bank of America in the United States is hiring a Banking Center Associate to help clients perform transactions and explore self-service options such as mobile banking and ATM access.

You will build relationships, educate customers on banking tools, process cash transactions accurately, and support daily operations while complying with laws and bank policies. Weekend availability may be required.