Client Solutions Banker

Bank of America; United States; On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Community impact

Job summary

Bank of America in the United States is hiring a Customer Service Associate to greet clients, educate them on self-service banking, and process cash transactions accurately. You will help customers navigate mobile and online banking and ATMs while delivering the bank's service standards.

The role requires bilingual Spanish, a high school diploma, and a willingness to work 40 hours per week in-office. You will join a team that emphasizes client relationships, compliance with laws, and a

Qualifications

• High school diploma or equivalent required.
• Excellent communication and client service skills.
• Ability to learn and adapt to new information and technology platforms.
• Bilingual Spanish required.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service channels.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs while following laws and guidelines.
• Support client experience and knowledge sharing with cross-functional experts.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in the United States is hiring a Customer Service Associate to greet clients, educate them on self-service banking, and process cash transactions accurately. You will help customers navigate mobile and online banking and ATMs while delivering the bank's service standards.

The role requires bilingual Spanish, a high school diploma, and a willingness to work 40 hours per week in-office. You will join a team that emphasizes client relationships, compliance with laws, and a