Client Experience & Solutions Banker

Bank of America; Anderson (SC); On-site; USD 32,000 - 43,000; Full time

Job summary

Bank of America in the United States is seeking a client‑focused associate to engage customers in the lobby, assist with self‑service banking, and process cash transactions accurately. You will build relationships and connect clients to banking solutions that align with their financial goals.

The role requires strong communication, adaptability, and problem‑solving skills, plus the ability to work weekends or extended hours as needed across various centers.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, acting in the client’s best interest.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Passion and drive to deliver an experience that improves clients' financial lives.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Customer Focus

Relationship Building

Problem Solving

Oral Communications

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree

Associate’s Degree (business management/finance)

Job description

Bank of America in the United States is seeking a client‑focused associate to engage customers in the lobby, assist with self‑service banking, and process cash transactions accurately. You will build relationships and connect clients to banking solutions that align with their financial goals.

The role requires strong communication, adaptability, and problem‑solving skills, plus the ability to work weekends or extended hours as needed across various centers.