Senior Banking Specialist - Client Growth & Solutions

National Black MBA Association; Virginia, Northern (IL, KY); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Benefits eligible

Incentive plan

Job summary

Bank of America is seeking a Customer Service Associate for a Financial Center in the United States. You will greet clients, uncover personal banking needs, and connect them to specialists to provide tailored financial solutions.

You will deepen client relationships, assist with self-service transactions, and help maintain operational excellence while following regulations. Weekend or extended hours may be required in some locations.

Qualifications

• High school diploma or equivalent required.
• Experience in client-facing sales or relationship setting preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Serve as the first point of contact for financial center clients.
• Uncover personal banking needs and connect clients to specialists.
• Support self-service or transactional activities for clients.
• Deepen client relationships through platform services.
• Ensure compliance with laws and guidelines in daily tasks.

Skills

Active Listening

Client Focus

Relationship Building

Problem Solving

Communication

Time Management

Sales Orientation

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a Customer Service Associate for a Financial Center in the United States. You will greet clients, uncover personal banking needs, and connect them to specialists to provide tailored financial solutions.

You will deepen client relationships, assist with self-service transactions, and help maintain operational excellence while following regulations. Weekend or extended hours may be required in some locations.