Client Services & Work Order Coordinator

Centimark Corporation; Canonsburg (Washington County); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

CentiMark Corporation is seeking an organized, proactive Customer Service Representative to manage the day-to-day work order flow for our high-value preferred customers in Canonsburg, PA. This in-office role supports bridging between clients, field operations, and internal account managers to deliver a seamless service experience.

You will coordinate requests, schedule field technicians, and communicate status to clients, ensuring smooth service experiences and timely invoicing.

Qualifications

• Excellent written and verbal communication.
• Ability to prioritize urgent requests in a fast-paced environment.
• Strong data entry accuracy and multi-account tracking.

Responsibilities

• Manage incoming work orders for preferred customers via phone, email, and portals.
• Schedule field technicians based on urgency and customer priority.
• Provide proactive updates on status, arrival windows, and resolutions.

Skills

Communication

Problem-solving

Attention to detail

Tools

Corrigo

ServiceChannel

CRM systems

Job description

CentiMark Corporation is seeking an organized, proactive Customer Service Representative to manage the day-to-day work order flow for our high-value preferred customers in Canonsburg, PA. This in-office role supports bridging between clients, field operations, and internal account managers to deliver a seamless service experience.

You will coordinate requests, schedule field technicians, and communicate status to clients, ensuring smooth service experiences and timely invoicing.