Client Services & Teller Specialist — On-Site Banking

Atlantic Union Bank; Raleigh (NC); On-site; USD 25,000 - 40,000; Full time

Job summary

Atlantic Union Bank is seeking a Specialist II - Client Service Representative at the Capital Boulevard Branch in Raleigh. The role focuses on delivering best-in-class client experience, sales/service solutions, and teller duties on-site.

You will assist clients in opening accounts, explain bank products, and process transactions while ensuring compliance and operational accuracy. The position emphasizes strong communication and adaptability to support branch goals.

Qualifications

• Excellent oral and written communication skills.
• Ability to exercise sound business judgment.
• Ability to handle multiple tasks with attention to details.
• Flexible, able to adapt to change.
• Shifts may vary for each position offering, depending on business need.

Responsibilities

• Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
• Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
• Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
• Perform all duties of a Teller including balancing cash daily and identifying referral opportunities.
• Identify risk and elevate concerns through proper channels.

Skills

Communication skills

Multitasking

Adaptability

Physical stamina

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Atlantic Union Bank is seeking a Specialist II - Client Service Representative at the Capital Boulevard Branch in Raleigh. The role focuses on delivering best-in-class client experience, sales/service solutions, and teller duties on-site.

You will assist clients in opening accounts, explain bank products, and process transactions while ensuring compliance and operational accuracy. The position emphasizes strong communication and adaptability to support branch goals.