Client Services Teller: Build Financial Wellness

KeyBank; Highland Heights (OH); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank in Highland Heights, Ohio is seeking a friendly Teller to provide in-person service, process deposits and withdrawals, and help clients with everyday banking needs. You will welcome customers, resolve issues, and guide them toward appropriate banking solutions.

This role emphasizes accuracy, compliance, and teamwork. You will balance cash, follow procedures, and participate in morning huddles, with weekend shifts as needed.

Qualifications

• Experience in a client service role.
• Experienced in cash handling.
• General understanding of PC with Windows based applications and calculator.

Responsibilities

• Embodies a strong client experience culture and serves clients in person.
• Performs teller functions accurately in an in-person branch.
• Identify and resolve client servicing issues and escalate when needed.
• Transition clients to a Banker for deeper financial conversations.
• Balance cash drawer within balancing guidelines and follow procedures.

Skills

Client service

Cash handling

Windows PC basics

Sales & service

Financial wellness

Teamwork

Education

High School Diploma, GED, or equivalent business experience

Notary License (preferred)

Tools

Calculator

Job description

KeyBank in Highland Heights, Ohio is seeking a friendly Teller to provide in-person service, process deposits and withdrawals, and help clients with everyday banking needs. You will welcome customers, resolve issues, and guide them toward appropriate banking solutions.

This role emphasizes accuracy, compliance, and teamwork. You will balance cash, follow procedures, and participate in morning huddles, with weekend shifts as needed.