Bank Teller & Client Wellness Advisor

KeyBank; Warrensville (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank in University Heights, OH, seeks a friendly Teller who delivers outstanding service in person, processes transactions, and helps clients with their servicing needs while guiding them toward banking solutions. You’ll listen for financial wellness opportunities and refer customers to a Banker when appropriate.

The role requires a High School Diploma or equivalent, solid cash handling experience, and proficiency with a Windows PC. Weekend shifts may be required as part of branch operations.

Qualifications

• Requires High School Diploma, GED, or equivalent business experience.
• Experience in client service and cash handling is required.
• Ability to use a Windows PC and calculator.

Responsibilities

• Provide excellent in-person client service at the branch.
• Process teller transactions accurately and balances cash drawer.
• Identify and resolve client servicing issues and escalate when needed.
• Discuss financial wellness opportunities with clients and refer to a Banker when appropriate.
• Stay informed on product guides, fees, and policies and follow compliance procedures.

Skills

Client service

Cash handling

Windows PC

Sales skills

Integrity

Time management

Financial wellness

Education

High School Diploma or equivalent

Tools

Windows OS

Job description

KeyBank in University Heights, OH, seeks a friendly Teller who delivers outstanding service in person, processes transactions, and helps clients with their servicing needs while guiding them toward banking solutions. You’ll listen for financial wellness opportunities and refer customers to a Banker when appropriate.

The role requires a High School Diploma or equivalent, solid cash handling experience, and proficiency with a Windows PC. Weekend shifts may be required as part of branch operations.