Client Services Team - Hudson Yards

SLT (Strengthen - Lengthen - Tone); New York (NY); On-site; USD 20,664 - 27,552; Part time

Job summary

A fitness studio in Hudson Yards is seeking motivated and welcoming individuals for a part-time position. You will be responsible for engaging clients, providing outstanding customer service, and supporting studio operations. This role includes giving machine demos, conducting studio tours, and ensuring the smooth running of client check-ins. If you are passionate about fitness and community, we want you on our team!

Qualifications

• Motivated and passionate about fitness.
• Welcoming attitude towards clients.
• Knowledge of SLT's products and policies.

Responsibilities

• Greet clients in a positive manner.
• Provide excellent client service.
• Conduct studio tours for new clients.
• Assist management with daily operations.

Skills

Customer service

Communication

Sales strategy

Fitness industry knowledge

Tools

Mariana Tek system

Job description

Reports To: Hudson Yards Area Manager

Employment Status: Part Time/Non-Exempt

Location: SLT Hudson Yards

SLT is looking for people who are motivated, welcoming, and passionate about fitness to join our BRAND NEW HUDSON YARDS STUDIO OPENING DECEMBER 2025!! Do you love fitness, community, and results? Then we want you to become a part of our growing SLTeam!

Key Responsibilities

• Greet and engage clients in a positive and friendly manner
• Provide the highest level of client/customer service and hospitality to all clients/prospective clients
• Share pricing and class information with prospective clients
• Drive new client conversion by following SLT's In Studio Sales Strategy Protocols
• Deliver Megaformer machine demos to new clients
• Complete studio tours with new clients
• Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
• Ensure complete knowledge of Mariana Tek system
• Assist Management with day-to-day operations of the studio
• Ensure prompt response to studio emails; notify Studio Manager if needed
• Understand SLT product knowledge, policies and procedures for retail operations
• Complete basic Megaformer machine maintenance