Client Services Specialist - Orders, Front Desk & Support

Roomaven LLC; Charlotte (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Supplementary health insurance

Group Life insurance

Accrued Paid Time Off

7 Paid Holidays

Job summary

Roomaven, Inc. is seeking a Client Services Representative in Charlotte, NC to manage order processing, scheduling, and client communication. The role emphasizes accuracy, timely responses, and front desk duties to support sales and customer relations.

Ideal candidates have 2–4 years of client service experience, strong Microsoft Office skills, and professional written communication. This is a full-time, on-site position with competitive benefits and hourly pay.

Qualifications

• Proven ability to meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• 2–4 years of relevant client service experience.

Responsibilities

• Create and process orders with diligence and accuracy.
• Respond to inbound calls and provide attentive customer service.
• Send quotes, drawings, and receipts to clients.
• Maintain front desk area and greet visitors.
• Handle order entry and billing per company procedures.

Skills

Microsoft Office

Money.com

Email communication

Education

High school diploma/GED

Job description

Roomaven, Inc. is seeking a Client Services Representative in Charlotte, NC to manage order processing, scheduling, and client communication. The role emphasizes accuracy, timely responses, and front desk duties to support sales and customer relations.

Ideal candidates have 2–4 years of client service experience, strong Microsoft Office skills, and professional written communication. This is a full-time, on-site position with competitive benefits and hourly pay.