Client Services Specialist — Open Hospital Vet Care

Animal Clinic of La Porte; Los Altos (CA); Presencial; USD 33.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

401(k)

Paid time off

Employee assistance program

Descripción de la vacante

Adobe Animal Hospital in Los Altos is seeking friendly, client-focused teammates for the Client Services Team. You will greet clients, handle check-in, phone calls, and scheduling while learning veterinary operations in an Open Hospital environment.

Previous veterinary experience helps, but we train. This full-time role offers health, dental, 401k, paid time off, and opportunities for training and scholarships as you grow with NVA’s network of veterinary care.

Formación

• 2+ years of customer service experience required.
• Fluent in English (written and spoken).
• High school diploma or GED required.

Responsabilidades

• Provide warm, friendly client service.
• Interact with clients in person and on the phone.
• Check clients in for scheduled appointments and walk-in emergencies.
• Process payments.
• Answer high volume calls on a multi-line system.
• Schedule Doctor and Technician appointments for both hospital locations.
• Demonstrate strong communication and attention to detail.
• Thrives in a fast-paced environment with multiple tasks.

Conocimientos

Customer service

English fluency

Computer basics

Lifting 40lbs

Educación

High school diploma

Herramientas

Phone systems

Descripción del empleo

Adobe Animal Hospital in Los Altos is seeking friendly, client-focused teammates for the Client Services Team. You will greet clients, handle check-in, phone calls, and scheduling while learning veterinary operations in an Open Hospital environment.

Previous veterinary experience helps, but we train. This full-time role offers health, dental, 401k, paid time off, and opportunities for training and scholarships as you grow with NVA’s network of veterinary care.