Client Services Representative

NVA General Practice; Fort Myers (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

401k with employer match

Paid time off

Healthy work/life balance

Friendly work culture

Job summary

A leading veterinary hospital in Fort Myers is seeking a client service representative who is passionate about animal care and client experience. In this role, you'll deliver exceptional service to pet owners, work closely with the care team, and manage inquiries effectively. Ideal candidates will have at least one year of experience in a similar role and must be flexible to work Monday through Saturday. NVA General Practice offers competitive wages and a supportive work culture.

Qualifications

• At least 1 year of experience as a veterinary client service representative.
• Ability to work Monday to Saturday with flexible availability.

Responsibilities

• Assist clients with inquiries and provide excellent customer service.
• Be a critical part of the care team delivering the best care to patients.
• Help improve the client experience for pet parents.

Skills

Customer service skills

Flexibility

Communication skills

Problem-solving skills

Job description

Best Friends Animal Hospital is looking for a full-time or part-time client service representative with the skills, drive, and desire to take your career to the next step. Qualified candidates will have flexibility availability Monday - Saturday, at least 1 year of experience as a veterinary client service representative. This role is a critical part of the care team here at Best Friends Animal Hospital, allowing us to offer the best care to our patients and excel in the client expreience for our pet parents!

Best Friends Animal Hospital offers competitive wages, comprehensive benefits, a healthy work/life balance & a friendly work culture. If you are ready to join a winning team please reply with a cover letter outlining your qualifications & an updated resume. We are excited for you to join us in delivery excellence in all we do! Plus, puppy kisses and kitty snuggles are free bonuses to all that work here.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.