Veterinary Client Services Specialist

National Veterinary Associates; Los Altos (CA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Health benefits

Paid time off

Continuing education

Discounted veterinary services

Job summary

A veterinary hospital in Los Altos seeks a friendly Client Services Team member to provide excellent customer service and interact with clients. Candidates should have a high school diploma and at least 2 years of customer service experience. Responsibilities include checking clients in, answering calls, and scheduling appointments. The position offers competitive pay starting at $24.00-$26.00/hr, as well as health benefits, paid time off, and other perks. Interested applicants should enjoy working in a team environment and be comfortable around animals.

Qualifications

• 2+ years customer service experience required.
• Fluent in English (written and oral).
• Comfortable around animals, clients, and medical procedures.

Responsibilities

• Provide warm, friendly client service.
• Interact with clients in person and on the phone.
• Check clients in for appointments and emergencies.
• Efficiently answer high volume of phone calls.
• Schedule appointments for both hospital locations.

Skills

Customer service

Communication skills

Computer skills

Ability to lift or move 40 lbs

Education

High school diploma or GED

Job description

A veterinary hospital in Los Altos seeks a friendly Client Services Team member to provide excellent customer service and interact with clients. Candidates should have a high school diploma and at least 2 years of customer service experience. Responsibilities include checking clients in, answering calls, and scheduling appointments. The position offers competitive pay starting at $24.00-$26.00/hr, as well as health benefits, paid time off, and other perks. Interested applicants should enjoy working in a team environment and be comfortable around animals.