Client Services Specialist - Inbound/Outbound Support

Cintas; Mason (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off

Job summary

Cintas is seeking a Customer Service Representative to support internal partners and external customers. Responsibilities include handling calls, resolving issues, data entry, and preparing reports and invoices.

You will process new accounts and orders and occasionally engage in outreach for information gathering or follow-up. Ideal candidates have 1+ years in customer service, with a high school diploma or GED; a bachelor's degree is preferred.

Qualifications

• 1+ years' customer service experience.
• High School Diploma/GED; Bachelor's Degree preferred.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry; assist in account reconciliation; prepare reports and invoices.
• Process new accounts and orders; make outbound calls for information or follow up.
• Occasional miscellaneous projects.

Skills

Customer service

Phone call handling

Data entry

Account support

Education

High School Diploma or GED

Bachelor's Degree preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Cintas is seeking a Customer Service Representative to support internal partners and external customers. Responsibilities include handling calls, resolving issues, data entry, and preparing reports and invoices.

You will process new accounts and orders and occasionally engage in outreach for information gathering or follow-up. Ideal candidates have 1+ years in customer service, with a high school diploma or GED; a bachelor's degree is preferred.