Client Services Specialist

Employment Enterprises, Inc.; Manassas (VA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

401K retirement plan

Medical and dental benefits

Flex spending account

Pet Insurance

Credit Union Membership

Sick Leave

Worker Advantage discount program

Voluntary Supplemental Insurance

Job summary

Employment Enterprises is a full-service workforce solutions and talent management organization supported by employers across diverse industries nationwide. The Client Services Specialist supports HR and customer service operations to ensure compliant onboarding, payroll coordination, and responsive client and contractor support.

This is a full time contract position, onsite, based in Manassas, VA, with pay rate of $55,000 per year.

Qualifications

• High school diploma or equivalent.
• Three years of administrative experience.
• Associate degree and three years of related experience preferred.
• Proficiency in Microsoft Office.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to understand and apply policies, procedures, and employment-related compliance requirements.

Responsibilities

• Maintain knowledge of client contracts, employee benefits, and internal procedures related to payroll and human resources.
• Assist newly hired employees with electronic onboarding, post-hire paperwork, and HRIS data entry.
• Respond to inquiries regarding federal, state, and company policies, procedures, and employment laws.
• Answer, document, and research questions from prospective and active clients and contractors regarding contracts, payroll, and HR.
• Serve as the dedicated representative for assigned accounts, including larger accounts.
• Maintain regular communication with clients and organize information for payroll and reporting.
• Support team members with HR, payroll, and training-related questions.
• Prepare documentation for separations and support exit interview processes as needed.

Skills

Administrative experience

Written and verbal communication

Multitasking

Policy compliance understanding

Attention to detail

Education

High school diploma or equivalent

Associate degree and 3 years related experience

Tools

Microsoft Office

Job description

Employment Enterprises is a full-service workforce solutions and talent management organization supporting employers across diverse industries nationwide. The Client Services Specialist supports HR and customer service operations to ensure compliant onboarding, payroll coordination, and responsive client and contractor support. This is a full time contract position, onsite, based in Manassas, VA, with pay rate of $55,000 per year

Responsibilities

• Maintain knowledge of client contracts, employee benefits, and internal procedures related to payroll and human resources
• Assist newly hired employees with electronic onboarding, post-hire paperwork, and HRIS data entry
• Respond to inquiries regarding federal, state, and company policies, procedures, and employment laws
• Answer, document, and research questions from prospective and active clients and contractors regarding contracts, payroll, and HR
• Serve as the dedicated representative for assigned accounts, including larger accounts
• Maintain regular communication with clients and organize information for payroll and reporting
• Support team members with HR, payroll, and training-related questions
• Prepare documentation for separations and support exit interview processes as needed

Qualifications

• High school diploma or equivalent
• Three years of administrative experience
• Associate degree and three years of related experience (preferred)
• Proficiency in Microsoft Office
• Strong attention to detail
• Excellent written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Ability to understand and apply policies, procedures, and employment-related compliance requirements

What We Offer

• 401K retirement plan
• Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
• Flex spending account
• Pet Insurance
• Credit Union Membership
• Sick Leave available where mandated by law
• Worker Advantage discount program membership
• Voluntary Supplemental Insurance

Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.

Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109.