Temporary Benefits Specialist

Employment Enterprises; Hyattsville (MD); Presencial; USD 38.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K retirement plan

Medical benefits

Flex spending account

Pet Insurance

Credit union

Sick leave

Discount program

Voluntary supplemental insurance

Descripción de la vacante

Employment Enterprises, Inc. is seeking a Benefits Specialist for a full-time, onsite contract position in Hyattsville, MD, paying $33 per hour.

You will guide professionals through benefit options, eligibility, and enrollment systems, handling inquiries and resolving issues with a focus on confidentiality and accuracy. Responsibilities include answering calls about health and other benefits, explaining eligibility and deadlines, navigating enrollment platforms, and escalating complex items as

Formación

• High school diploma or equivalent.
• Experience in benefits administration, human resources, customer service, or a call center environment (preferred).
• Strong verbal and written communication skills.
• Ability to explain complex information clearly and professionally.
• Proficiency with Microsoft Office and web-based systems.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, high-volume environment.
• Familiarity with HRIS or benefits administration systems (preferred).

Responsabilidades

• Answer inbound calls regarding health, dental, vision, and other benefit programs.
• Explain plan options, eligibility requirements, enrollment procedures, and deadlines.
• Assist with navigating online enrollment systems and resolving basic access or usability issues.
• Document inquiries and interactions accurately and consistently.
• Escalate complex benefits, payroll, or system issues to the appropriate teams.
• Maintain confidentiality of benefits and personal information.
• Support benefits communications and outreach efforts as needed.
• Meet service level expectations for responsiveness and call quality.

Conocimientos

Benefits administration

Customer service

HRIS experience

Microsoft Office

Communication skills

Enrollment systems

Educación

High school diploma or equivalent

Associate or Bachelor’s degree (preferred)

Descripción del empleo

Our client is a major transportation organization supporting safe, reliable mobility and essential services across a large region. The Benefits Specialist supports open enrollment by guiding professionals through benefit options, eligibility, and enrollment system questions. This is a full time contract position, onsite, based in Hyattsville, Maryland, paying $33 per hour.

Responsibilities

• Answer inbound calls regarding health, dental, vision, and other benefit programs
• Explain plan options, eligibility requirements, enrollment procedures, and deadlines
• Assist with navigating online enrollment systems and resolving basic access or usability issues
• Document inquiries and interactions accurately and consistently
• Escalate complex benefits, payroll, or system issues to the appropriate teams
• Maintain confidentiality of benefits and personal information
• Support benefits communications and outreach efforts as needed
• Meet service level expectations for responsiveness and call quality

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree (preferred)
• Experience in benefits administration, human resources, customer service, or a call center environment (preferred)
• Strong verbal and written communication skills
• Ability to explain complex information clearly and professionally
• Proficiency with Microsoft Office and web-based systems
• Strong organizational skills and attention to detail
• Ability to work effectively in a fast-paced, high-volume environment
• Familiarity with HRIS or benefits administration systems (preferred)

What We Offer

• 401K retirement plan
• Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
• Flex spending account
• Pet Insurance
• Credit Union Membership
• Sick Leave available where mandated by law
• Worker Advantage discount program membership
• Voluntary Supplemental Insurance

Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.

Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109.