Temporary Benefits Specialist

Employment Enterprises, Inc.; Hyattsville (MD); On-site; USD 38,000 - 53,000; Full time

Benefits offered by this job

401K retirement plan

Medical and dental benefits

Flexible spending account

Pet Insurance

Credit Union Membership

Sick Leave

Discount program

Voluntary Supplemental Insurance

Job summary

Employment Enterprises, Inc. is seeking a Benefits Specialist to support open enrollment from Hyattsville, MD.

This onsite, full-time contract role handles inquiries about health, dental, and vision benefits and guides professionals through eligibility and enrollment steps. The position requires a high school diploma or equivalent, with preferred associate or bachelor’s degrees and benefits administration experience.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree (preferred).
• Experience in benefits administration, human resources, customer service, or a call center environment (preferred).
• Strong verbal and written communication skills.
• Ability to explain complex information clearly and professionally.
• Proficiency with Microsoft Office and web-based systems.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, high-volume environment.
• Familiarity with HRIS or benefits administration systems (preferred).

Responsibilities

• Answer inbound calls regarding health, dental, vision, and other benefit programs.
• Explain plan options, eligibility requirements, enrollment procedures, and deadlines.
• Assist with navigating online enrollment systems and resolving basic access or usability issues.
• Document inquiries and interactions accurately and consistently.
• Escalate complex benefits, payroll, or system issues to the appropriate teams.
• Maintain confidentiality of benefits and personal information.
• Support benefits communications and outreach efforts as needed.
• Meet service level expectations for responsiveness and call quality.

Skills

Verbal communication

Written communication

MS Office

Organization

Attention to detail

Time management

Enrollment systems

Education

High school diploma

Associate or bachelor's degree (preferred)

Benefits administration experience (preferred)

Tools

HRIS or benefits systems

Web-based enrollment systems

Job description

Our client is a major transportation organization supporting safe, reliable mobility and essential services across a large region. The Benefits Specialist supports open enrollment by guiding professionals through benefit options, eligibility, and enrollment system questions. This is a full time contract position, onsite, based in Hyattsville, Maryland, paying $33 per hour.

Responsibilities

• Answer inbound calls regarding health, dental, vision, and other benefit programs
• Explain plan options, eligibility requirements, enrollment procedures, and deadlines
• Assist with navigating online enrollment systems and resolving basic access or usability issues
• Document inquiries and interactions accurately and consistently
• Escalate complex benefits, payroll, or system issues to the appropriate teams
• Maintain confidentiality of benefits and personal information
• Support benefits communications and outreach efforts as needed
• Meet service level expectations for responsiveness and call quality

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree (preferred)
• Experience in benefits administration, human resources, customer service, or a call center environment (preferred)
• Strong verbal and written communication skills
• Ability to explain complex information clearly and professionally
• Proficiency with Microsoft Office and web-based systems
• Strong organizational skills and attention to detail
• Ability to work effectively in a fast-paced, high-volume environment
• Familiarity with HRIS or benefits administration systems (preferred)

What We Offer

• 401K retirement plan
• Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
• Flex spending account
• Pet Insurance
• Credit Union Membership
• Sick Leave available where mandated by law
• Worker Advantage discount program membership
• Voluntary Supplemental Insurance

Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.

Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109.