Client Services & Scheduling Coordinator (Bilingual)

The Kintock Group; Newark (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kintock Group in Newark, NJ seeks a Program Assistant for the JOBS Program- Building #5. Under the supervision of the Program Manager, you will assist with client screening, scheduling and orientation, administrative duties, client contact calls and client record keeping.

The role requires strong organizational skills, proficiency in MS Office, and the ability to liaise with staff, community agencies and clients.

Qualifications

• Maintaining client records in accordance with established policies and procedures.
• Coordinating, monitoring & documenting relevant issues for clients.
• Providing technical support for program staff, including client intake & orientation.
• Serving as a liaison between the professional staff, community agencies and clients.
• Participating in all mandated staff development sessions.
• Assisting with community resource meetings.
• Facilitate transportation for clients.
• Monitor utilization of program resources.
• Contacting institutions to confirm resident departure times.
• Generating program reports to track program services.
• Performing other duties as assigned by Program Personnel.

Responsibilities

• Assist with new client screening, scheduling and orientation.
• Perform administrative duties and client contact calls.
• Maintain client records and ensure accuracy and confidentiality.
• Coordinate with professional staff, community agencies, and clients.
• Support program staff development and resource meetings.
• Arrange transportation and track program resources.

Skills

Client coordination

Record keeping

Communication skills

Time management

Technical support

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

The Kintock Group in Newark, NJ seeks a Program Assistant for the JOBS Program- Building #5. Under the supervision of the Program Manager, you will assist with client screening, scheduling and orientation, administrative duties, client contact calls and client record keeping.

The role requires strong organizational skills, proficiency in MS Office, and the ability to liaise with staff, community agencies and clients.