Client Services Representative

Randstad USA; New York (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

AD&D

Life Insurance

Short-term Disability

401K Plan

Job summary

Randstad USA in Manhattan is seeking an on-site Customer Service Associate for a temporary role in a premier investment banking/financial firm. You will deliver on-site assignments promptly and ensure outstanding customer satisfaction.

Ideal candidates have a great attitude and a focus on providing exceptional service in a financial setting. Hours are 8:30 AM to 5:30 PM, with benefits and a comprehensive package offered to eligible employees.

Qualifications

• Minimum 3 years of experience in a customer-facing role.
• Experience in a financial environment preferred.
• On-site position in Manhattan at a premier firm.

Responsibilities

• Provide a high level of customer service in a professional financial environment.
• Assist the team with package delivery and processing outgoing USPS and FedEx mail as part of mailroom operations.
• Promptly review and respond to management and client requests via email, phone, text messages, and verbal communication.
• Maintain service activity reports and contribute to the Site Procedure Guide.

Skills

Client Service

Mail Distribution

Education

High School

Job description

Join our client’s team on-site at a premier Investment Banking/Financial Firm in Manhattan. This is a critical, customer-facing temporary role, primarily responsible for the prompt delivery of various on-site work assignments and ensuring ultimate customer satisfaction. The ideal candidate must have a great attitude and afocus on providing exceptional customer service.

salary: $23 - $25 per hour

shift: First

work hours: 8:30 AM - 5:30 PM

education: High School

Responsibilities

• Provide a high level of customer service in a professional financial environment
• Assist the team with package delivery and processing outgoing USPS and FedEx mail as part of mailroom operations
• Promptly review and respond to management and client requests via email, phone calls, text messages, and verbal communication
• Maintain service activity reports and contribute to the Site Procedure Guide

Skills

• Client Service
• Mail Distribution

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

In addition, Randstad offers a comprehensive benefits package, including:

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• and a 401K plan (all benefits are based on eligibility)

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

This posting is open for thirty (30) days.

Experience

• Experienced
• 3 years

Education

• High School (required)