Client Services Representative

Abqpetcarehospital; Elizabethtown (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid time off

Job summary

Abqpetcarehospital in Elizabethtown, KY is looking for an experienced receptionist to join our team. Responsibilities include managing a multi-line phone system, client communication, and appointment scheduling.

The ideal candidate should have at least 1 year of customer service experience and excellent communication skills. We offer a comprehensive benefits package, including medical, dental, vision, and paid time off.

Qualifications

• Minimum of 1 year working in customer services.
• Experience providing superb professional and personable client services.
• Basic computer skills required.

Responsibilities

• Manage multi-line phone system effectively.
• Schedule and manage appointments.
• Provide excellent client communication.

Skills

Excellent communication skills

Customer service experience

Multi-tasking

Attention to detail

Teamwork

Tools

Microsoft Office

Outlook

Job description

Helmwood Veterinary Clinic is a General Practice Facility, seeking an experienced receptionist to join our team. Previous experience in a veterinary clinic is preferred but not required.

The ideal new team member we are looking for is self‑motivated, a quick thinker, able to multi‑task efficiently, and has excellent communication skills and compassion.

Responsibilities

• Multi‑line phone system management
• Email, text and voicemail management
• Service excellence to address needs of clients and clinic staff
• Appointment scheduling and management
• Excellent client communication
• Patient check in & check out
• Manage cash, check and credit card payments from clients
• Client education & services

Qualifications

• Experience providing superb professional and personable client services
• A minimum of 1 year working in customer services
• Basic computer skills (Microsoft Office and Outlook experience preferred)
• Attention to detail
• Ability to prioritize and manage multiple tasks confidently, calmly and professionally
• Interpersonal skills working in a team environment

If you’re interested in joining our team, please apply. We look forward to hearing from you.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.