Veterinary Receptionist

National Veterinary Associates; Elkhart (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid time off

Job summary

National Veterinary Associates is seeking a compassionate Veterinary Receptionist to join our team in Indiana. The role focuses on welcoming clients and pets, managing appointments and patient records, and handling daily administrative tasks with professionalism.

Ideal candidates have experience with veterinary practice management software, knowledge of veterinary terminology, cash handling, and strong problem-solving skills.

Qualifications

• Experience with veterinary practice management software.
• Familiarity with basic veterinary terminology.
• Cash handling and point-of-sale experience.
• Strong problem solving and conflict resolution skills.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer phones, respond to emails and text communications.
• Schedule appointments.
• Check patients in and out while ensuring accurate medical records.
• Support clinic workflow by communicating effectively with doctors and technicians.
• Handle difficult situations with empathy and professionalism.
• Maintain clean, organized and welcoming reception area.
• Assist with inventory as needed.

Skills

Practice management software

Veterinary terminology

Cash handling & POS

Problem solving & conflict resolution

Job description

We are seeking a compassionate, organized, and customer-focused Veterinary Receptionist who loves both people and pets to join our team! The Veterinary Receptionist serves as the first point of contact for clients and their pets, creating a welcoming experience while managing appointments, patient records and daily administrative tasks. This role requires excellent communication skills, attention to detail, and the ability to thrive in fast-paced environment.

Key Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, respond to emails and text communications
• Schedule appointments
• Check patients in and out while ensuring accurate medical records
• Support clinic workflow by communicating effectively with doctors and technicians
• Handle difficult situations with empathy and professionalism
• Maintain clean, organized and welcoming reception area
• Assist with inventory as needed

Preferred Skills

• Experience with veterinary practice management software
• Knowledge of basic veterinary terminology
• Cash handling and point of sale experience
• Strong problem solving and conflict resolution skills

Prior veterinary experience is a plus, but Animal Care Clinic North will train the right individual. We are looking for a person with the desire to learn and become a valuable member of an awesome team. That could be you!

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

• NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.
• The team can provide more information about compensation and benefits for your specific location during the process.
• For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.