Client Services Representative

Addison Group; Eagan (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Office hours 8am–5pm

Growth opportunities

Supportive team environment

Family owned and operated

Top 3 Steel Industry company

Great training program

Job summary

Addison Group in Eagan, MN is seeking a Client Services Representative to drive administrative tasks and contribute to sales. You will handle order entry, inventory updates, and contract processing while ensuring accurate, timely service for customers.

Working closely with the outside sales team, you will manage customer inquiries, generate sales leads, schedule site visits, and travel as needed to support client accounts.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Suite; AS/400 experience is a plus.

Responsibilities

• Handle order entry and inventory updates.
• Manage sales responsibilities including inventory management, contract sales, and calling current clients.
• Maintain open order reports, expedite orders, and initiate sales leads.
• Collaborate with outside sales team to ensure customer satisfaction.
• Conduct site visits and travel as needed to support clients alongside outside sales representative.
• Reach out to customers to obtain information needed for accounts.
• Make account adjustments in system.
• Provide updates and resolve customer inquiries.

Skills

Organizational skills

Communication

Interpersonal skills

MS Office / Microsoft Suite

Tools

AS/400

Job description

Job Title:

Client Services Representative

Location:

Eagan, MN

Industry:

Manufacturing

Job Description:

You'll be the driving force behind their administrative tasks and sales responsibilities. From order entry to inventory management, you'll ensure seamless operations while also making impactful sales contributions.

What You'll Do:

• Dive into administrative tasks like order entry and inventory updates.
• Manage sales responsibilities including inventory management, contract sales, and calling current clients.
• Maintain open order reports, expedite orders, and initiate sales leads.
• Collaborate closely with outside sales team to ensure customer satisfaction.
• Conduct site visits and travel as needed to support clients alongside outside sales representative.
• Reach out to customers to obtain information needed for accounts.
• Make account adjustments in system.
• Provide updates and resolve customer inquiries.

What You Bring to the Table:

• Strong organizational skills and attention to detail.
• Exceptional communication and interpersonal skills.
• Proficiency in Microsoft Suite products; AS/400 experience is a plus.

Why Join:

• Full-time position with office hours from 8 am to 5 pm.
• Opportunities for growth and career advancement.
• A supportive team environment where your contributions make a real impact.
• Family owned and operated.
• One of the top 3 companies in Steel Industry.
• Great training program!

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.