Client Services Receptionist — Flexible Schedule

H&R Block, Inc.; Laurens (SC); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

H&R Block in Laurens, SC is seeking a seasonal Client Service Professional/Receptionist to welcome clients and connect them with the right tax professional.

You will schedule appointments, answer phones, and support clients in person, over the phone, or virtually. Ideal candidates have prior customer service experience, strong communication, multitasking, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and manage time effectively.
• Proficient with Microsoft Office and basic office equipment.
• Excellent communication and interpersonal skills.
• Flexible schedule and willingness to work at multiple locations.

Responsabilités

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Assist with in-person, phone, or virtual service to meet client needs.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Connaissances

Customer service

Multitasking

Time management

Communication

Organizational skills

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block in Laurens, SC is seeking a seasonal Client Service Professional/Receptionist to welcome clients and connect them with the right tax professional.

You will schedule appointments, answer phones, and support clients in person, over the phone, or virtually. Ideal candidates have prior customer service experience, strong communication, multitasking, and proficiency with Microsoft Office.