Veterinary Receptionist: Compassionate Front Desk & Client Care

Carevet; Dravosburg (Allegheny County); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Best-in-class medical insurance

Vision and dental insurance

401k with match

Paid time off

Free continuing education

Mental health support

Revenue sharing program

Job summary

Dravosburg Veterinary Hospital is seeking an experienced Veterinary Receptionist to join our busy team. You will greet clients, manage appointments, process payments, and support doctors and staff with patient flow.

We value compassionate service, clear communication, and a welcoming environment for pets and their families. This full-time role offers growth opportunities and a supportive team in a fast-paced veterinary practice.

Qualifications

• High School Diploma or relevant education and work experience.
• Experience in a veterinary reception role preferred.
• Strong customer service and communication skills.
• Excellent organizational abilities and attention to detail.
• Comfort with using computer systems and software.

Responsibilities

• Greet customers and answer questions in person or over the phone.
• Process incoming patients, payments, and appointments.
• Answer phones, schedule appointments, and relay messages to doctors/staff.
• Handle mail and email correspondence.
• Update and file patient charts.
• Enter data into computerized billing system.
• Retrieve prescriptions as needed.
• Assist with pet supply purchases (food, supplements, grooming items).
• Maintain waiting room cleanliness and organization.
• Assist with retail purchases and upsell where appropriate.

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Education

High School Diploma or equivalent

Job description

Dravosburg Veterinary Hospital is seeking an experienced Veterinary Receptionist to join our busy team. You will greet clients, manage appointments, process payments, and support doctors and staff with patient flow.

We value compassionate service, clear communication, and a welcoming environment for pets and their families. This full-time role offers growth opportunities and a supportive team in a fast-paced veterinary practice.