Client Services & Operations Associate

Arthur J. Gallagher & Co. (AJG); Livonia (MI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Gallagher Benefit Services in Michigan is seeking an entry‑level Analyst/Coordinator to support DEV client projects. You will coordinate timelines, draft reports, and manage client communications, working closely with Account Managers and the Processing Center.

You will handle mailings, tracking timelines, preparing documentation, and assisting with day‑to‑day operations in a hybrid role combining account coordination and processing center tasks.

Qualifications

• Bachelor's degree; no experience required.
• Excellent writing and communication skills.
• Strong interpersonal and teamwork abilities.
• Organized with good time management and discretion.

Responsibilities

• Coordinate workflow and timelines in the Processing Center.
• Generate regular status reports and coordinate client calls.
• Track project deliverables, due dates, and provide reminders.
• Manage client inquiries and email communications promptly.
• Prepare client mailings, reports, and documentation with accuracy.
• Support day-to-day Processing Center and Account Associate duties.

Skills

Excellent writing

Communication skills

Interpersonal skills

Teamwork

Time management

Discretion with confidential info

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

MS Office suite

Job description

Gallagher Benefit Services in Michigan is seeking an entry‑level Analyst/Coordinator to support DEV client projects. You will coordinate timelines, draft reports, and manage client communications, working closely with Account Managers and the Processing Center.

You will handle mailings, tracking timelines, preparing documentation, and assisting with day‑to‑day operations in a hybrid role combining account coordination and processing center tasks.