Office Administrator Part or Full Time EnglishSpanish

Farmers Insurance District Office; Whittier (CA); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Paid time off

Parental leave

Job summary

The Farmers Insurance District Office in Whittier is looking for a motivated Client Services & Office Administrator to join our team on a part-time basis. Bilingual fluency in English and Spanish is a must as you will serve as the first contact for our clients, assisting them with various inquiries.

This role offers a pathway to grow into a full-time licensed agent position. We value people who are eager to build a career in insurance and provide support for obtaining your Property & Casualty license.

Qualifications

• Bilingual fluency in English and Spanish is required.
• Strong communication and interpersonal skills are essential.
• Organized, detail-oriented, and able to manage multiple tasks.

Responsibilities

• Be the friendly first point of contact for clients in English and Spanish.
• Assist clients with policy questions and general agency needs.
• Support client retention through consistent communication.

Skills

Bilingual fluency in English and Spanish

Strong communication and interpersonal skills

Organized and detail-oriented

Basic computer skills

Job description

Client Services & Office Administrator (Part‑Time English/Spanish)

Enrique Carlos Farmers Insurance Agency

We are looking for a motivated, bilingual (English/Spanish) individual to join our growing Farmers Insurance Agency in a part-time capacity. This is more than just a job — it's a launching pad. The right candidate will grow alongside our agency, with a clear path toward becoming a full-time, licensed insurance professional. No insurance experience or license is required to start; what matters most is your drive, your people skills, and your willingness to learn and grow.

Benefits

• Paid time off
• Parental leave

What You’ll Do

Client Services

• Be the friendly, professional first point of contact for clients calling, emailing, or walking in — in both English and Spanish.
• Assist clients with policy questions, billing inquiries, coverage concerns, and general agency needs.
• Help Spanish‑speaking clients navigate their insurance needs with clarity and confidence, serving as a trusted bridge between the client and the agency.
• Follow up with clients on renewals, outstanding documents, and policy changes.
• Support client retention through consistent, caring communication.

Office Support

• Keep the office running smoothly — managing files, correspondence, scheduling, and daily administrative tasks.
• Maintain accurate client records in the agency management system.
• Assist the agent and team with reports, mailings, and other operational needs.
• Help coordinate client outreach, referral follow-ups, and community engagement efforts.

Your Growth Path

• Start part‑time — learn the agency, the clients, and the industry.
• Obtain your Property & Casualty (P&C) license — we’ll support you through the process (required for advancement).
• Grow into a full‑time role — demonstrate your value and transition into a full‑time licensed agent or service representative position within the agency.

We invest in people who invest in themselves. If you’re hungry to build a career in insurance and financial services, this is the opportunity.

What We’re Looking For

• Bilingual fluency in English and Spanish — required.
• Strong communication and interpersonal skills.
• Friendly, professional, and dependable.
• Organized, detail‑oriented, and able to manage multiple tasks.
• Comfortable with basic computer use (Microsoft Office, email, etc.).
• No insurance license required to start — but must be willing to obtain a P&C license to be considered for full-time advancement.
• Prior customer service or office experience a plus, but not required.

Position Details

• Type: Part‑Time.
• Language Requirement: Bilingual English/Spanish.
• License Requirement: Not required to start; P&C license required for promotion and full‑time consideration.
• Growth Opportunity: Clear pathway to full‑time licensed agent role.