Client Services Manager – Home Care Growth & Impact

All Ways Caring HomeCare; Lewiston (ID); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Daily pay

Tuition reimbursement

401K plan

Career growth

Benefits package

Job summary

All Ways Caring HomeCare in Lewiston, ID is seeking a Client Services Manager to lead quality care, customer service, and caregiver supervision. You will build positive relationships with clients, referral partners, and payor sources while ensuring accurate documentation and timely problem-solving.

This role requires scheduling oversight, team guidance, and proactive solutions in a fast-paced home-care setting.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field preferred.
• Valid driver’s license and auto insurance
• Effective verbal and written communication
• Excellent customer service skills

Responsibilities

• Oversee quality care and client satisfaction
• Supervise and guide Caregivers
• Manage employee scheduling and resolve issues
• Maintain relationships with referral partners, payor sources, and clients
• Ensure proper documentation and record-keeping
• Conduct periodic home visits and safety checks

Skills

Scheduling

Leadership

Customer service

Communication

Problem solving

Education

Associate or Bachelor’s degree

Job description

All Ways Caring HomeCare in Lewiston, ID is seeking a Client Services Manager to lead quality care, customer service, and caregiver supervision. You will build positive relationships with clients, referral partners, and payor sources while ensuring accurate documentation and timely problem-solving.

This role requires scheduling oversight, team guidance, and proactive solutions in a fast-paced home-care setting.