Client Services Manager

StructureCare®; Washington (District of Columbia); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

Join a dynamic and rapidly growing company as a Client Services Manager. This exciting role involves building long-term customer relationships, managing financial performance, and providing tailored maintenance solutions. Ideal candidates are detail-oriented, possess strong communication skills, and have a background in sales or related fields. If you thrive in a fast-paced environment and enjoy collaborative problem-solving, this opportunity is perfect for you. Be part of a team dedicated to protecting infrastructure investments and making a difference in the Mid-Atlantic region.

Qualifications

• 3+ years in a Sales or related role.
• Excellent written and verbal communication skills.

Responsibilities

• Acting as the single point of contact for all long-term customer relationships.
• Monitoring and managing financial performance of all accounts.

Skills

Sales experience

Communication skills

Problem-solving skills

Technical aptitude

Knowledge of construction industry

Education

Bachelor’s degree in Business Management/Administration

Bachelor’s degree in Engineering

Bachelor’s degree in Construction Management

Job description

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Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our MD, DC, VA territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a strong connection between the engineering and implementation of a solution.

The successful candidate will possess the following qualifications:

• Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
• 3 or more years in a Sales or related role
• Excellent written and verbal communication skills
• Technical aptitude and strong problem-solving skills
• Working knowledge of the construction industry (preferred)
• Willingness to be flexible in a fast-paced work environment
• Driver’s license and acceptable motor vehicle record required

In this role you will be responsible for:

• Acting as the single point of contact for all long-term customer relationships
• Monitoring and managing financial performance of all accounts within the assigned territory
• Accountability for client deliverables
• Communicating technical information and probable costs to key decision makers
• Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
• Project set up
• Developing proposals
• Engaging in collaborative problem solving and decision making

All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Civil Engineering and Construction

Referrals increase your chances of interviewing at StructureCare by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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