Client Services & Invoicing Administrator

AMETEK; Columbus (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Tuition reimbursement

Employee assistance

Paid time off

Career growth

Job summary

AMETEK Solidstate Controls seeks a Client Services Administrator to ensure high client satisfaction through effective communication, accurate order processing, timely invoicing, and complete service documentation.

Responsibilities include PO processing, ERP/Salesforce entry, coordinating with Contracts Directors, invoicing, and maintaining records. Requires 2+ years of admin experience; MS Office, Oracle, and Salesforce preferred; strong communication and organizational skills.

Qualifications

• Minimum 2 years of administrative experience, preferably in an aftermarket service environment.
• Proficiency in Microsoft Office; Oracle and Salesforce preferred.
• Strong written and verbal communication skills.
• Highly organized, detail-oriented, and able to work independently.
• Strong interpersonal skills and proactive work ethic.
• Ability and willingness to use AI tools to improve productivity and decision-making.

Responsibilities

• Process and confirm client purchase orders.
• Enter orders into Oracle ERP and Salesforce.
• Collaborate with Contracts Director and Regional Sales Managers to validate PO terms.
• Compile documentation for accurate client invoicing post-service.
• Issue invoices and distribute service reports with customer surveys.
• Address inquiries related to orders and invoices.
• Maintain organized electronic job folders and regional backlog records.
• Manage annual renewals of Comprehensive Service Agreements.

Skills

Administrative experience

Communication skills

Detail oriented

Independent worker

Proactive work ethic

AI tools usage

Education

Tools

Oracle

Salesforce

Microsoft Office

Job description

AMETEK Solidstate Controls seeks a Client Services Administrator to ensure high client satisfaction through effective communication, accurate order processing, timely invoicing, and complete service documentation.

Responsibilities include PO processing, ERP/Salesforce entry, coordinating with Contracts Directors, invoicing, and maintaining records. Requires 2+ years of admin experience; MS Office, Oracle, and Salesforce preferred; strong communication and organizational skills.