Client Services & Invoicing Specialist

AMETEK, Inc.; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) matching

FSAs/HSAs with AMETEK contribution

Tuition reimbursement

Employee assistance program

Career advancement opportunities

Job summary

AMETEK Solidstate Controls in Columbus, OH is seeking a Client Services Administrator to ensure high client satisfaction through effective communication and accurate order processing.

The role involves entering orders in Oracle ERP and Salesforce, coordinating with Contracts Director and Sales Managers, and preparing invoicing paperwork and service reports. Adaptable, organized candidates who can leverage AI tools will excel.

Qualifications

• Minimum 2 years of administrative experience, preferably in aftermarket service.
• Proficiency in Microsoft Office; Oracle and Salesforce preferred.
• Strong written and verbal communication skills.
• Highly organized, detail-oriented, and able to work independently.
• Proactive with solid interpersonal skills and work ethic.
• Willingness to use AI tools to improve productivity and quality.

Responsibilities

• Process and confirm client purchase orders.
• Enter orders into Oracle ERP and Salesforce systems.
• Collaborate with Contracts Director and Regional Sales Managers to validate PO terms.
• Compile documentation for accurate client invoicing post-service.
• Issue invoices and distribute service reports with customer surveys.
• Address inquiries related to orders and invoices.
• Maintain organized electronic job folders and regional backlog records.
• Manage annual renewals of Comprehensive Service Agreements (CSA).

Skills

Communication skills

Organizational skills

Independent work

Interpersonal skills

AI tooling awareness

Tools

Microsoft Office

Oracle

Salesforce

Job description

AMETEK Solidstate Controls in Columbus, OH is seeking a Client Services Administrator to ensure high client satisfaction through effective communication and accurate order processing.

The role involves entering orders in Oracle ERP and Salesforce, coordinating with Contracts Director and Sales Managers, and preparing invoicing paperwork and service reports. Adaptable, organized candidates who can leverage AI tools will excel.