Administrative Coordinator

AMETEK; Columbus (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Tuition reimbursement

Employee assistance

Paid time off

Career growth

Job summary

AMETEK Solidstate Controls seeks a Client Services Administrator to ensure high client satisfaction through effective communication, accurate order processing, timely invoicing, and complete service documentation.

Responsibilities include PO processing, ERP/Salesforce entry, coordinating with Contracts Directors, invoicing, and maintaining records. Requires 2+ years of admin experience; MS Office, Oracle, and Salesforce preferred; strong communication and organizational skills.

Qualifications

• Minimum 2 years of administrative experience, preferably in an aftermarket service environment.
• Proficiency in Microsoft Office; Oracle and Salesforce preferred.
• Strong written and verbal communication skills.
• Highly organized, detail-oriented, and able to work independently.
• Strong interpersonal skills and proactive work ethic.
• Ability and willingness to use AI tools to improve productivity and decision-making.

Responsibilities

• Process and confirm client purchase orders.
• Enter orders into Oracle ERP and Salesforce.
• Collaborate with Contracts Director and Regional Sales Managers to validate PO terms.
• Compile documentation for accurate client invoicing post-service.
• Issue invoices and distribute service reports with customer surveys.
• Address inquiries related to orders and invoices.
• Maintain organized electronic job folders and regional backlog records.
• Manage annual renewals of Comprehensive Service Agreements.

Skills

Administrative experience

Communication skills

Detail oriented

Independent worker

Proactive work ethic

AI tools usage

Education

Tools

Oracle

Salesforce

Microsoft Office

Job description

AMETEK Solidstate Controls (SCI) is in the business of providing continuity of electrical power to keep businesses in business. SCI currently has systems installed throughout the world, including more than 100 countries and in Nuclear Power Plants worldwide. Our Products have extensive applications in the following market segments: petroleum, LNG, power – fossil & nuclear, specialty chemicals, mining/metals, wastewater, pulp & paper, food & beverage and others requiring continuous power for mission critical applications.

Job Summary

The Client Services Administrator role ensures high levels of client satisfaction through effective communication, accurate order processing, timely invoicing, and service documentation.

Key Responsibilities

• Process and confirm client purchase orders.
• Enter orders into Oracle ERP and Salesforce systems.
• Collaborate with Contracts Director and Regional Sales Managers to validate purchase order terms and conditions.
• Compile documentation for accurate client invoicing post-service.
• Issue invoices and distribute service reports with customer surveys.
• Address internal and external inquiries related to orders and invoices.
• Maintain organized electronic job folders and regional backlog records.
• Manage annual renewals of Comprehensive Service Agreements (CSA).

Minimum Qualifications

• Candidate must have a minimum of 2 years of administrative experience preferably in an aftermarket service environment.

Desired Qualifications

• Minimum 2 years of administrative experience, preferably in an aftermarket service environment.
• Proficiency in Microsoft Office; Oracle and Salesforce preferred.
• Strong written and verbal communication skills.
• Highly organized, detail-oriented, and capable of working independently.
• Strong interpersonal skills and a proactive work ethic.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-marking, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs

What’s In It For You

• Competitive compensation, holiday pay, and paid time off
• Great benefits package that includes health, vision, and dental insurance
• 401(k), plus matching
• Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
• Employee referral program
• Tuition reimbursement program
• Employee assistance program
• Exciting, fast-paced environment where you could make a true impact
• Opportunities for career advancement within our business unit and across all other AMETEK business entities

To learn more about our company and our job opportunities, visit us at: https://www.ametek.com/careers

To learn more about the business unit you’ll be joining, visit us at: Solidstate Controls: https://www.solidstatecontrolsinc.com

Compensation

Employee Type: Hourly

Currency: USD

Salary Minimum: 55,000

Salary Maximum: 65,000

Incentive: No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

For more information on AMETEK's competitive benefits, please click here.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 [phone].